Refund Policy
1. Cancellation and Refund Eligibility:
- Refund eligibility is determined by the specific cancellation policies of the airline, hotel, car rental, or other travel service provider you booked through BookingFlyAway. These policies can vary, so please review the terms and conditions of your reservation for detailed information.
2. Booking Modification or Cancellation:
- If you need to modify or cancel your booking, please log in to your BookingFlyAway account or contact our customer support team promptly. Charges and refund eligibility will be subject to the terms of the individual service provider and the type of fare or reservation you booked.
3. Airline Refund Policies:
- Airlines have different refund policies based on the fare class, route, and time of cancellation. In some cases, certain fares may be non-refundable. We recommend reviewing the airline’s specific policies before making any changes to your flight.
4. Hotel and Accommodation Refund Policies:
- Hotel refund policies vary by property and rate type. Some bookings may be refundable up to a certain date, while others may be non-refundable. Please check the terms and conditions of your reservation for details.
5. Car Rental Refund Policies:
- Car rental reservations also have specific refund policies. It’s important to be aware of any cancellation fees or penalties associated with modifying or canceling your car rental booking.
6. Processing Refunds:
- Once your refund eligibility is confirmed based on the service provider’s policies, BookingFlyAway will process the refund in accordance with the agreed-upon terms. Please note that the processing time may vary depending on the payment method and the policies of the service provider.
7. Non-Refundable Bookings:
- Some bookings, such as promotional fares or special discounted rates, may be non-refundable. It’s crucial to check the terms and conditions associated with your specific reservation.
8. Special Circumstances:
- In cases of unforeseen circumstances or emergencies, we understand that flexibility may be required. Please contact our customer support team to discuss your situation, and we will do our best to assist you.
9. Customer Support:
- Our dedicated customer support team is available to address any questions or concerns regarding your booking, modifications, or cancellations. Feel free to reach out to us for assistance.